Frequently Asked Questions

Why choose us?

Our cleaning guarantee is to provide the most outstanding experience for your carpet and air duct cleaning needs. At McCall Carpet & Air Duct Cleaning we do the best job possible because of continuing certification training from the Institute of Inspection Cleaning and Restoration.

Another reason we can accomplish the best cleaning possible is that we purchase the latest state-of-the-art equipment and our many years of caring for thousands of clients and their individual needs. It is with confidence, we guarantee you will be thrilled with our carpet cleaning, air duct cleaning, dryer vent cleaning, and all of our other services.

If there is a problem, we will re-clean. If you are still not happy, we will refund your money and pay ANOTHER cleaner to go out and re-clean the area. It’s as simple as that!

Are you insured?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.

What about pets?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere, they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you’d like to handle your pet ahead of time to keep them safe and happy.